FREQUENTLY ASKED QUESTIONS
From catering orders and pickup times to delivery, setup, sweets, and dietary options, here’s what to know before you order.
Don't see the answer you need? Contact us, we're here to help!
ORDERING
How far ahead should I order?
We appreciate 24 hours’ notice whenever possible. Need something sooner? Give us a call and we’ll do our best to help.
Can I order same day?
Often, yes! Same-day orders depend on the size of your order and what you need. Call us to check availability:
423-353-1100
How do I place a catering order?
Call 423-353-1100, email info@redbuddeli.com, or order through ezCater .
What catering menu items do you offer?
We offer boxed lunches, sandwich and wrap trays, hot food bars, salads, sides, sweets, and drinks. You can also order many items from our regular Lunch & Dinner Menu.
Is there a minimum order size?
Most catering menu orders do not have a dollar minimum. Boxed lunches have a 10-box minimum. For smaller groups, we can often help you find an option that works.
PICK UP, DELIVERY & SETUP
Do you offer pickup and delivery?
Yes! Catering orders are available for pickup or delivery. Delivery requires a $150 minimum order before tax and delivery fee.
Do you offer setup?
Yes. Basic buffet-style setup is included with delivery when available. Additional setup fees may apply for larger or more complex events.
What areas do you deliver to?
Delivery fees vary by distance. We deliver throughout Morristown and many surrounding areas, including Greenville, Grainger County, Rogersville, and Sevierville. Call us to confirm delivery availability: 423-353-1100
When is catering available?
Catering is available Monday through Saturday, 10am to 8pm.
Do you provide utensils, plates, napkins, and serving supplies?
Yes. We provide the basics you need for your catering setup. Disposable chafing dishes may be added for an additional fee when hot food needs to stay warm longer.
MENU & GROUP NEEDS
What should I order for a group?
We’re happy to help you choose the right amount and mix of food for your event. Boxed lunches, trays, hot food bars, salads, sides, sweets, and drinks can all be combined to fit your group.
Do you offer vegetarian and gluten-friendly options?
Yes. We offer several vegetarian and gluten-friendly options. Please note that our kitchen is not gluten-free, so cross-contact is possible.
Can I mix boxed lunches, platters, hot food, and sweets?
Absolutely. Mix and match catering options to create the right meal for your group.
What kind of events do you cater?
We cater office lunches, meetings, trainings, school events, family gatherings, celebrations, tailgates, weddings, rehearsal dinners, and more.
Not sure if we’re the right fit? Give us a call — we’re happy to help.
CHANGES & OTHER QUESTIONS
Can I change my order?
Yes, we can usually accommodate changes with 24 hours’ notice. For last-minute changes, call us as soon as possible and we’ll do what we can.
What if my headcount changes?
Let us know as soon as possible. We can usually adjust orders depending on timing and availability.
Is there a cancellation fee?
We understand plans change. We typically do not charge a cancellation fee, but same-day cancellations must be made at least 4 hours before the expected arrival/pick up time.
How do I ask a question about an existing order or make changes?
Please call us at 423-353-1100. Calling is the fastest and most reliable way to make sure changes are received and confirmed.
Can I use gift cards for catering?
Yes! Redbud Deli gift cards can be used for catering orders.
READY TO PLAN YOUR ORDER?
We’ll help make feeding your group easy.
Call Our Team
423-353-1100
For packages priced specifically for your group.
Order Through ezCater
A centralized platform for corporate ordering.
